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Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

正确答案: D

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[求助]请教OG-65题

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楼主
发表于 2004-6-4 17:28:00 | 只看该作者

[求助]请教OG-65题

65. Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers:
they are often said to be more productive if more letters are delivered per postal worker. But is this really true?
what if more letters are lost or delayed per worker at the same time that more are delivered?
The objection implied above to the productivity measure described is based on doubts about the truth of
which of the following statements?
(A) Postal workers are representative of service workers in general.
(B) The delivery of letters is the primary activity of the postal service.
(C) Productivity should be ascribed to categories of workers, not to individuals.
(D) The quality of services rendered can appropriately be ignored in computing productivity.
(E) The number of letters delivered is relevant to measuring the productivity of postal workers.


请指教哦


沙发
发表于 2004-6-4 18:27:00 | 只看该作者

我认为是d

前提: 衡量邮递员的效率主要是信封投递的多少

推导:如果邮递员错投或者不投

结论:这个衡量方法不对

问题:这个计算方法被认为不队的原因??(是一个conclustion的题型)

把推导换句话总结再重复一遍就可以

板凳
 楼主| 发表于 2004-6-5 11:54:00 | 只看该作者

谢谢指导,明白拉

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