关于case study的讨论

boniaca

 now it is very kind of  you ,please Count me in ;wscda[在] yahoo.com.cn

moonlite1016

please also count me in: moonlite1016(在) gmail.com

sekdom

Hi,Songjiong, expecting you to explain a bit the framework you used in breaking down this case. 
Your question list makes sense and perfectly matches the case book standard answer I guess. It will be great if  you could share more on how did you come up with these step and blah blah blah ?

Thanks in advance.

songjiong

Sekdom: There is no secret on it.First you need think big about how to create a MECE frame work to tackle the problem (Create Issue Tree). Second is to use business sense/prior industry knowledge to come up with the detail content of each issue and its hypothesis, Third is to prove/disprove the hypothesis through interview, data analysis. Last is to synthesize the findings and recommendation. Hope it helps

sekdom

Songjiong, Thanks much for your kind reply . And it really help me better organize my thoughts and findings from case tutorials.
Gonna have more practice myself and hope can share more with guys

threestone

I am very interest with it. please count me in: threestone333(A) hotmail.com

cityhunter996

the framework I will use:

1. External assessment (Porter 5 forces, SWOT, etc) Output: industry attactiveness and key success factors

2. R Bank internal analysis: value chain, resources, capability, and core competency

3. Identify the gap between our capabilities/competency with industry key success factors and develop business strategies accordingly Output: strategic initiatives

4. Compare "Call center" strategy with the business strategic initiatives, aligned or not? If yes, pros&cons; what capabilities can the bank obtain from implementing the call center? What's the roadmap, pro forma, etc.? Output: recommendations and sensativity analysis

刀仔Connor

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alexwithibt

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jaylenohyes

Please send me the invitation too. I am currently working in US as an engineer, hopefully I can move into consulting firm.

ji3cp3284(A) hotmail.com

thank you.