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A firm that is always claiming it has the best processes and highest quality has recently suffered losses because even though they dictate these processes to their long-term Asian suppliers, several of them have, without any explanation, recently had a string of additional costs and quality problems. Which of the following would best help this firm resolve its problems?
A. Increase visibility with the suppliers and allow the suppliers to suggest processes that work for them.
B. Find new suppliers who can follow the firm's process more closely.
C. Move production so that it is once again performed correctly in-house.
D. Enforce the provisions of the suppliers' contracts through litigation.
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