TrueSave is a mail-order company that ships electronic products from its warehouses to customers worldwide. The company's shipping manager is proposing that customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping. The manager argues that overall costs would essentially remain unaffected, since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition.
Which of the following would it be most important to ascertain in determining whether implementing the shipping manager's proposal would have the argued-for effect on costs?
T-4-Q15 TrueSaveisamail-order company that ships electronic products from its warehouses to customers worldwide. The company’s shipping manager is proposing that customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping. The manager argues that overall costs would essentially remain unaffected, since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition.
Which of the following would it be most important to ascertain in determining whether implementing the shipping manager’s proposal would have the argued-for effect on costs?
A. Whether the products shipped by TrueSaveare more vulnerable to incurring damage during shipping than are typical electronic products.
B. Whether electronic products are damaged more frequently in transit than are most other products shipped by mail-order companies
C. Whether a sizable proportion of returned items are returned because of damage already present when those items were packed for shipping
D. Whether there are cases in which customers blame themselves for product damage that, though present on arrival of the product, is not discovered until later
E. Whether TrueSave continually monitors the performance of the shipping companies it uses to ship products to its customers 这道题目在论坛上很少,就是想知道C到底说了什么意思,怎么和原文能联系上呢? 这道题目是评价题目么?(evaluate)
TrueSave is a mail-order company that ships electronic products from its warehouses to customers worldwide. (背景) The company’s shipping manager is proposing that customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping.(前提1) The manager argues that overall costs would essentially remain unaffected(结论), since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition(前提2,直接前提).
结论:使用新的包装材料后总成本不会受实质性影响。
选项: A. Whether the products shipped by TrueSave are more vulnerable to incurring damage during shipping than are typical electronic products是否T公司发送的产品比其他电子产品更容易受损。无关。 B. Whether electronic products are damaged more frequently in transit than are most other products shipped by mail-order companies是否电子产品在运送时比其他邮寄订货公司发出的其他产品更容易损坏。无关。 C. Whether a sizable proportion of returned items are returned because of damage already present when those items were packed for shipping是否相当一部分退货在没送时就已经损坏了。 回答:Y,则更换材料不解决问题啊,成本会上升,削弱。 回答N,则更换材料可以解决损坏问题,成本不变,支持。 D. Whether there are cases in which customers blame themselves for product damage that, though present on arrival of the product, is not discovered until later是否有消费者责怪自己,虽然产品在送货时就损坏了,他们没有当时发现,无关。 E. Whether TrueSave continually monitors the performance of the shipping companies it uses to ship products to its customers是否T经常监督它使用的运输公司的表现,无关。