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TrueSave is a mail-order company that ships electronic products from its warehouses to customers worldwide. The company's shipping manager is proposing that customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping. The manager argues that overall costs would essentially remain unaffected, since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition.

Which of the following would it be most important to ascertain in determining whether implementing the shipping manager's proposal would have the argued-for effect on costs?

正确答案: C

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TT GWD 15-15 / 天山4-15看不明白?

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楼主
发表于 2006-12-3 20:28:00 | 只看该作者

TT GWD 15-15 / 天山4-15看不明白?

Q15:

TrueSave is a mail-order company that ships electronic products from its warehouses to customers worldwide.  The company’s shipping manager is proposing that customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping.  The manager argues that overall costs would essentially remain unaffected, since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition.

 

Which of the following would it be most important to ascertain in determining whether implementing the shipping manager’s proposal would have the argued-for effect on costs?

 

  1. Whether the products shipped by TrueSave are more vulnerable to incurring damage during shipping than are typical electronic products
  2. Whether electronic products are damaged more frequently in transit than are most other products shipped by mail-order companies
  3. Whether a sizable proportion of returned items are returned because of damage already present when those items were packed for shipping
  4. Whether there are cases in which customers blame themselves for product damage that, though present on arrival of the product, is not discovered until later
  5. Whether TrueSave continually monitors the performance of the shipping companies it uses to ship products to its customers

选项C啥意思?   Answer:

 

沙发
 楼主| 发表于 2006-12-3 20:28:00 | 只看该作者

请NN帮忙

板凳
发表于 2006-12-4 18:03:00 | 只看该作者
C是讲returned items在包装时是否已经损坏了,原文是讲在运输过程中的损坏。
地板
 楼主| 发表于 2006-12-9 21:01:00 | 只看该作者
谢谢,明白啦
5#
发表于 2008-12-9 14:50:00 | 只看该作者
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