Q: How do I get my refund? A: Simply give the research questions your best effort. After September 15, 2011, the credit card used to pay for your exam will be credited US$20, and you will be automatically entered in a drawing for a full refund (US$230 more for a total of US$ 250). If you paid with a check or money order, will be mailed a refund check. Your refund will be processed within 30 days of your submitting a survey response