In order to reduce the number of items damaged while in transit to customers, packaging consultants recommended that the TrueSave mail-order company increase the amount of packing material so as to fi ll any empty spaces in its cartons. Accordingly, TrueSave offi cials instructed the company's packers to use more packing material than before, and the packers zealously acted on these instructions and used as much as they could. Nevertheless, customer reports of damaged items rose somewhat.
Which of the following, if true, most helps to explain why acting on the consultants' recommendation failed to achieve its goal?
答案是B,不太明白,为什么不能是D或E,它装的都是易碎品自然也就没达标了。为什么选B这么专业的选项,谢谢 P488-9. In order to reduce the number of items damaged while in transit to customers, packaging consultants recommended that the TrueSave mail-order company increase the amount of packing material so as to fill any empty spaces in its cartons. Accordingly, TrueSave officials instructed the company’s packers to use more packing material than before, and the packers zealously acted on these instructions and used as much as they could. Nevertheless, customer reports of damaged items rose somewhat.
Which of the following, if true, most helps to explain why acting on the consultants’ recommendation failed to achieve its goal?
(A) The change in packing policy led to an increase in expenditure on packing material and labor.
(B) When packing material is compressed too densely, it loses some of its capacity to absorb shock.
(C) The amount of packing material used in a carton does not significantly influence the ease with which a customer can unpack the package.
(D) Most of the goods that TrueSave ships are electronic products that are highly vulnerable to being damaged in transit.
(E) TrueSave has lost some of its regular customers as a result of the high number of damaged items they received.