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Executional cues have been the focus of much advertising research. Visual cues (pictures) and aural cues (music) have been studied extensively, yet virtually no attention has been paid to the influence of olfactory cues in advertising despite the growing trend among advertisers to use scents in ads. Scents often have been used in advertisements for products in which scent is a primary attribute (e.g., perfumes, room fresheners) and, when used in that context, are a form of sampling. However, scents have also been used for products for which scent has been considered largely irrelevant. For instance, Tanqueray gin ran a pine-scented ad in USA Today, Rolls Royce advertised its cars in Architectural Digest using leather-scented strips, and the State of Utah used floral- and spice-scented panels in a four-page tourism ad. Though such uses may be intended simply as novelties, research suggests that odors can influence mood state (Baron 1990; Ehrlichman and Bastone 1992; Knasko 1992) and affect judgment (Baron 1990; Bone and Jantrania 1992; Spangenberg, Crowley and Henderson 1996). Therefore, the use of scents in advertising warrants attention. Odors differ in several ways from the pictures and sounds more familiar to advertising researchers. Compared to visual and aural cues, odors are difficult to recognize, are relatively difficult to label, may produce false alarms and create placebo effects. Schab (1991), in a review of the literature, concluded that the ability to attach a name to a particular odor is so limited that individuals, on average, can identify only 40% to 50% of odors in a battery of common odors. Additionally, consumer ability to detect and recognize odors is influenced by surrounding cues (Davis 1981). For example, a consumer is more likely to recognize a lemon scent when the scent is contained in a yellow liquid than when it is contained in a red liquid. Third, false alarms, perceiving an odor when in reality no odor is present, are relatively common (Engen 1972). Finally, researchers have shown that both emotional and physical states can be affected just by believing an odor is present. The odorant itself need not be present (Knasko, Gilbert, and Sabini 1990). That finding suggests placebo effects. Despite the difficulties, olfactory cues hold appeal to advertisers working in an already cluttered environment. Olfactory responses are primarily autonomic, affecting a person physiologically before affecting cognition. Odors stimulate the limbic system, the part of the brain responsible for emotional responses. Thus, olfaction represents a different path to the consumer than is afforded by other types of cues. We examined a consumer-controlled odor delivery system (scratch-and-sniff panels) as opposed to ambient systems to (1) explore the usefulness of olfactory stimuli as an executional cue in influencing attitude toward the ad (Aad) and attitude toward the brand (Ab), (2) determine whether those effects are moderated by motivation to process and cue fit, and (3) examine the mediators of processes that may underlie olfactory cue effects (i.e., mood, hedonic transfer of scent pleasantness, and cognitions). Mediators: Why Odors May Influence Attitudes More than 60 years ago, Laird (1932) found evidence that olfactory cues could affect consumer judgments. His investigation showed that women's judgments about hosiery quality were influenced significantly by the addition of an unrelated scent. More recently, Bone and Jantrania (1992) found that odors that "fit" the product (such as lemon scent for a household cleaning solution) improved product evaluations. Additionally, using a simulated retailing environment, Spangenberg, Crowley, and Henderson (1996) found that store evaluations, and one of three different product evaluations, were improved when a "on-offensive" ambient odor was present. The ability to affect consumer judgments may be a function of several possible mediators: mood, hedonic transfer of perceived pleasantness, and cognition. Mood State One of the most common findings in olfactory research is that pleasant scents create pleasant mood states (Ehrlichman and Bastone 1992). Certain odors (e.g., nutmeg, lavender) have been shown to create relaxed mood states whereas others (e.g., jasmine, peppermint) evoke stimulated or activated moods (Parasuraman 1984; Torii et al. 1988). In turn, research has shown that a positive or negative mood state colors one's judgments of, or can be transferred to, unrelated focal objects (cf. Isen and Shalker 1982; Petty et al. 1993). Those findings suggest that a pleasant scent accompanying an advertisement may improve Aad and Ab through a mood shift. Hedonic Transfer of Scent Pleasantness Odor effects also may occur in the absence of a mood shift (Cann and Ross 1989; Ehrlichman and Halpern 1988; Knasko 1992; Spangenberg, Crowley, and Henderson 1996). Consumers perceive the primary dimension of an odor to be its pleasantness, so much so that most consumers have difficulty describing an odor in any way beyond whether or not it is pleasant (Henion 1971; Richardson and Zucco 1989). Those findings suggest that odors may influence attitudes through a transfer or "sharing" of hedonic tone (Ehrlichman and Halpern 1988); that is, because the odors are pleasant or unpleasant, associated objects are also perceived to be pleasant or unpleasant. The consumer does not experience a mood shift; there is simply the sharing of pleasantness/unpleasantness or goodness/badness. Cognition Odors are often tied to specific objects, events, and people in the consumer's long-term memory. In fact, an odor's effect may vary dramatically among individuals, depending on their cognitive associations with that odor. For example, though some people may find the scent of cigar smoke unpleasant, it may evoke in others pleasant memories of a specific cigar smoker (Engen 1972). According to Kirk-Smith and Booth (1987), emotional responses to an odor depend on "the complex meaning of previous social experience with odors" (p. 159); that is, odors have personal meanings based on the person, place, or thing with which the odor is associated. Kirk-Smith (1994) argues that reactions to odors are based on associations and knowledge such that the "response to these odours will depend on circumstances and contexts, and these cannot be easily specified" (p. 391). Hence, an odor may influence consumers' attitudes through the associations it evokes. That activation may, in turn, lead the consumer to direct more resources to the odor's source and influence the processing of other information.   rior research leads to the following hypothesis. H1: Using scent in an advertisement can influence attitudes (a) by altering mood state, (b) through hedonic transfer of the perceived scent pleasantness, or (c) by stimulating cognitive elaboration We next turn to identifying when olfaction effects may occur. Moderators: The Role of Motivation to Process and Cue Fit
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