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jay871750293 发表于 2012-4-12 20:08
A 削弱没疑问。至于有意见的客户会不会继续购买公司产品,不在讨论之列了。原来公司想开信息沟通 ...
Actually I think this reasoning far-fetched--customer who are unsatisfied with V's product may turned to be satisfied after attending the booth. This choice could even slightly strengthen the argument.
PS: Salespeople who are familiar with Key Account Management and Customer Service all understand that old customers who have complaint are of greatest potential to become the buyer of the new products, if sales person have adopted the right convincing tactics.
Plus, common sense tells us best customers won't be those have the greatest unsatisfaction. Even they have, they would be more likely to communicate privately and directly with the response key account manager rather than show off their feeling on the convention.
After all, I think option A is poorly written. (Personal POV, open to discuss.) |
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