109. Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered? The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements? a. Postal workers are representative of service workers in general. b. The delivery of letters is the primary activity of the postal service. c. Productivity should be ascribed to categories of workers, not to individuals. d. The quality of services rendered can appropriately be ignored in computing productivity. e. The number of letters delivered is relevant to measuing the productivity of postal workers. 110. “Fast cycle time” is a strategy of designing a manufacturing organization to eliminate bottlenecks and delays in production. Not only does it speed up production, but it also assures quality. The reason is that the bottlenecks and delays cannot be eliminated unless all work is done right the first time. The claim about quality made above rests on a questionable presupposition that
(A) any flaw in work on a product would cause a bottleneck or delay and so would be prevented from occurring on a “fast cycle” production line (B) the strategy of “fast cycle time” would require fundamental rethinking of product design (C) the primary goal of the organization is to produce a product of unexcelled quality, rather than to generate profits for stockholders (D) “fast cycle time” could be achieved by shaving time off each of the component processes in production cycle (E) “fast cycle time” is a concept in business strategy that has not yet been put into practice in a factory 上述两题是不是属于“假设”题?如果是,我感觉它们和我以前做的题有所不同。题目我都看的懂,但是提干却怎么读都读不懂。不知道出题者想要读者做什么?请高人指点迷津。上述两题的提干是要我干什么?类似此类题目的解题思路和方法是什么? |