个位数惨案开新贴：可以reevaluate听力 调查结果已经出来，惨败

xiaohailong

楼主,我应该怎么办呢?下一步??

量小非君子

以下是引用xiaohailong在2007-11-24 12:09:00的发言：
楼主,我应该怎么办呢?下一步??

回xiaohailong。不好意思，来晚啦，很明显，智商低下的美国人误解了你的意思，以为你要rescore口语和作文。在邮件里，你是不是对他们比较客气，或者用询问的语气啊？他们没有把你的邮件当作投诉（complain)来处理，而当成了咨询。你可以再回封信过去，开门见山地说 我是来投诉的： I want to complain。然后写上投诉的理由，就OK啦。

xiaohailong

好的,谢谢楼主啦

量小非君子

都是战友，别客气。

doudoulovely

楼主你好啊，我也收到了第2封信，我的也立案了，收到回信如下：

Thank you for contacting the TOEFL Program.

Dear xxxx,

Regarding your inquiry:

We have forwarded your inquiry to the appropriate area for a response. Please allow sufficient time for a representative to respond.  Your Case ID  4296120.
 

We appreciate the opportunity to assist you. If you have additional questions, please contact TOEFL Customer Service at 1-877-863-3546 or 1-609-771-7100, or visit the Web site at www.toefl.org. If you contact us via e-mail, please include all previous correspondence or a summary of information regarding your inquiry.

ETS is committed to improving your customer service experience. Please take a moment and complete a short Customer Service Survey at http://surveys1013.websurveyor.net/wsb.dll/bfried/ETSProgramEmail.htm?WSB36=TOEFL/TSE. Thank you in advance for your participation.

tt agent id#2231

TRACKING NUMBER: A00006230636-00024307281

    -----Original Message-----

doudoulovely

下一步该怎么办啊？只有等待吗？

xiaohailong

我还没有收到立案的邮件!

量小非君子

以下是引用doudoulovely在2007-11-24 21:00:00的发言：

下一步该怎么办啊？只有等待吗？

doudoulovely，你好，我收到的第二个邮件跟你的一样，为了防止ETS给我个简单的调查结果说听力成绩完全正常，我又发了一封邮件去，内容如下，你可以参考一下。

Dear Sir or Madam:
Thank you for your reply.

 

I appreciate what you have done for me. However, one of my friend who had the same problem with me got a responce from you after he got a CASE ID .

Below is the reply to him from ETS:

Dear XXX:
We have received your email regarding the iBT TOEFL exam you had taken on

September 14, 2007.  There are numerous versions of the TOEFL exam with many levels of difficulty. However, due to the nature of your inquiry, two ETS specialists carefully reviewed the Listening section of your exam. There were no technical issues with your exam. The scoring was reevaluated and the score for the Listening section is correct. If you have any further questions, please contact us. TOEFL Services TRACKING NUMBER: A00006171361-00023937170.

 

 

If you will give a same response to me, I don't think it's enough and convinced. So, please give me specific details of the scoring for the listening section: how many questions that I gave wrong answers to, and please give me the sequence numbers of the questions ; Did I leave some questions and did not give answers to them, if any, please give the sequence numbers of these questions to me ( I am sure that I have answered all the questions).
I think, as a examinee, I have the right to know the details of this problem. If you said that the scoring was reevaluated and the score for the Listening section is correct without giving me the details I want, I will consider indicting ETS with  many test takers who face the same situation and  have the same claim as me in the court if we can't get content results.

RJs

加油加油啊！！祝你们都成功！

doudoulovely

楼主回复好快啊