3. Which of the following is cited in the passage as a goal of some professional service firms in offering unconditional guarantees of satisfaction?
(A) A limit on the firm’s liability
(B) Successful competition against other firms
(C) Ability to justify fee increases
(D) Attainment of an outstanding reputation in a field(B)
(E) Improvement in the quality of the firm’s service
这题选B,问题是我就没有找到原文对应。勉强有的话有点像D,但是D的attainment改为maintainance就完美了。请NN解。
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the first sentenece of the first paragraph provides the answer: seeking competitive.....
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