如果一门心思要做酒店,还是先看看关于酒店操作方面的东东。原来实习的时候碰到一个读酒店的研究生,客人来了要了杯威士忌。他拿了个长脚杯倒好了准备送过去,我同学说你这杯酒送过去要么客人不喝也不付钱,要么你自己赔1个礼拜的小费。那个研究生说:你明白么,对方说的是GIVE ME A GLASS OF WHISKY,你知道什么是GLASS么?。。。。无语啊。
I have delt with a few Cornell students before, on both undergrad and graduate level. And Cornell is different than Swiss schools, at least different from how he/she depicted here. The Cornell Hotel School was set up as a business school with a service industry focus. Its academic departments are set up as marketing, finance, operations, etc, just like those in US b-schools. I have been told many times, and have seen, that Cornell graduates aspire to consulting, finance, real estate "white collar-type" jobs, just as much as other US B-school graduates do. A few hotel/restaurant operations managers and directors have confirmed that some Cornell graduates do not want to "get their hands dirty", and lack real hospitality operations expertise. I still think that Cornell is the best US hotel business school, don't get me wrong, and they are doing great on what they do well (hotel finance, investment, realty, etc) - however in front line operations, UNLV and some other US schools can beat them.
Just my two cents.... I know little about Swiss hotel school, so I have no comments in that aspect.
I personally think the best hotel operation is in Europe, and the managment is in U.S. At least 95% management books are from U.S. when I was in Swiss. And there is a fact that there hasn't much things to learn in a pure hotel management, you may finish study in two years.
I don't know where do the Cornell graduates go, maybe headquaters. But currently almost all hotel operation general managers are from the bottom line.