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Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

正确答案: D

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og10-65?

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楼主
发表于 2006-8-8 09:44:00 | 只看该作者

og10-65?

 

65. Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?

 

The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?

(A) Postal workers are representative of service workers in general.

(B) The delivery of letters is the primary activity of the postal service.

(C) Productivity should be ascribed to categories of workers, not to individuals.

(D) The quality of services rendered can appropriately be ignored in computing productivity. 

(E) The number of letters delivered is relevant to measuring the productivity of postal workers.
            

 

不理解, 为何是D? 请高人指点.

沙发
发表于 2006-8-8 11:06:00 | 只看该作者

more productive if more letters are delivered---PRODUCTIVITY

more letters are lost or delayed---QUALITY IS AWFUL

what puzzles u?

板凳
 楼主| 发表于 2006-8-8 11:34:00 | 只看该作者

最后句话不明白,不懂它的语言结构

What if more letters are lost or delayed per worker at the same time that more are delivered?

如何翻译这句话, 是翻译成" 如果这样子怎么办, 在同时较多邮件需要投递的情况下, 每个工人把更多的信件遗失或者延迟发送?" 吗?

 这里是否省略了"THAN"呢? that more are delivered, 这里that 带的从句修饰什么呢?

地板
发表于 2006-8-9 21:31:00 | 只看该作者

意思是一个人同时送了很多信的同时又丢失和延迟了很多,是不是也可以说他效率高?

其实就是说了效率要同时考虑服务质量和数量

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