[建议]关于去年GMAT的考试退费的重要信息，没有收到钱的战友快进

babypigsxm

偶也发出去了，语气还非常强硬要他们尽快查明是什么原因DELAY了，还有尽快给偶把钱退回来，结果也是没有回音，NND，要打电话去F一下才行了吧

royal1029

   最新进展。

   看来只发个邮件是没有用的，还是要打电话才行，最晚我又打了个电话过去，和接电话的咨询的mm又说了一便情况，然后她帮我转给了另一个人，这个人因该是负责GMAT的工作人员，在报给他我的考试ID后，他查到了我的资料，并注意到支票已寄往我原来的地址，我告诉他这个地址已经作废，希望他寄到新地址，然后他叫我把这个情况用e-mail给他。sdevries@ETS.ORG

royal1029

以下是MR.sdevires之后回复我的邮件。

Dear ******,
Please be advised that I have contacted our accounts payable department to trace the original $250.00 payment to put a stop payment on it.  I have also instructed them to issue a new $250.00 check and send it to your new address.
Once this request has conpleted processing, I will contact you again with the exact mailing date.
My apologies for this inconvenience.
Sincerely,
Stella DeVries
********************************
Stella DeVries
Higher Education Division
Educational Testing Service
Mail Stop 15-D
Princeton, NJ  08541
Phone (609) 734-5533
Fax (609) 734-5580
sdevries@ets.org

[此贴子已经被作者于2006-3-17 9:26:55编辑过]

royal1029

办事效率还不错，今早在邮箱里看到GRE&GMAT LEADER（也就是之前说过的邮箱是STisza的同志）的回复。

Dear ************,

Your refund check was originally mailed to you approximately ( mail date ). Your refund status is being investigated and the new check will be issued once it is determined that the original check has not been cashed. I have established a case for you the ID # is *******. The check is currently being traced and if it has not been cashed a replacement check will be reissued and mailed to you within 6-8 weeks.

I apologize for any inconvenience this has caused.

Thank you for your time & business.

Sheri Tisza
Team Leader
GRE/GMAT Inquiry

royal1029

那基本上我现在只有等了，等他们确定支票是否兑现，然后寄到我新地址。

建议各位XDJM最好还是打电话去问问，可以打之前的说的那个电话，或者是sdevires兄签名档里留的那个电话(609) 734-5533。当然你也可以直接发MAIL过去，但鉴于之前大家发的邮件都没有回复，还是打电话确认一下比较好。

   祝大家把铁讨回来！

    PS:我马上就要辞职换新地址了，这次如果他一切运作正常，寄到我现在的地址不知我能不能收到，郁闷呀，大家因该大部分人情况没有我那么复杂，希望你们好运。

kalala

i got email reply for ets's inside people.

And they are promising to checking the old check,if its lost on the way.they will resend me a check and hopfully i can receive in 8 weeks.

I m so happy to get back my little money!

Thanks,royals and babypig,for your greatest help!

kalala

babypigsxm

我之前只是发到drice@ets.org, stisza@ets.org这两个地址讨债，可是没人回复，我后来就发到Webmaster@gmac.com，是GMAC的客户代表回的信，说他们已经叫ETS去查，然后今天我就像大家一样，收到一封由STisza@ETS.ORG发过来，内容跟大家一模一样：

Dear XXX,

Your refund check was originally mailed to you approximately December 18,2005.
Your refund status is being investigated and the new check will be issued once
it is determined that the original check has not been cashed. I have
established a case for you the ID # is 1240391. The check is currently being
traced and if it has not been cashed a replacement check will be reissued and
mailed to you within 6-8 weeks.

I apologize for any inconvenience this has caused.

Thank you for your time & business.

Sheri Tisza
Team Leader
GRE/GMAT Inquiry

照她的解释是说有可能寄失了或怎么样了，要等确认没有cashed了再重新出一张支票，不过不可能这么多人都同时寄失了吧，再等6到8个星期，岂不是再等两三个月，总共就半年才能收到钱，等银行到帐还要一个月时间……真不知道该骂他们的效率问题，还是他们的信用问题……

[此贴子已经被作者于2006-3-17 15:43:20编辑过]

kalala

dear babypig:

i got exactly the same email from ETS's sheri.I m starting to worry about ets's attitude on our refund.

why they give us the same response.

really bad luck on this check issue.

hey!If anybody got news from ets later,pls keep on reply on this paste!

Thanks all you guys,wish both us can get back our money!

zeo37

太感谢了 我也正发愁呢