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- 2013-5-25
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谢谢Jay,收集的资料真齐,很喜欢。
交作业:
Speaker
Customer complaints are the main points: transportation, attitude, service...
The good ways to complain: Polit, clear and calm.
Business Betty offers some skills to handle the complaints.
Speed
Warm up 1'53"
A brief introduction of Hemingway, a famous writer who once got Nobel price of literature.
Time2 2'42"
Hemingway was judged as a nice man because his love to cats, and some examples how he treated cats raised as provement.
Time3 1'48"
Something about Hemingway's love to animals, especially cats.
Time4 2'00"
How Hemingway spent the time of his and his family with cats. And his cats "walked" into his books.
Time5 1'46"
Some cases of suicide happened in Hemingway's home including himself. His wife said he was mentally ill before he killed himself.
Time6 2'01"
Hemingway's dark mood effected his daughter who also wrote someting.
Obstacle 5'38"
Main idea: Something about Heymingway's life with his wives.
Author's attitude: Neutral (-)
Article structure:
-- Hemingway's letter crafts were found. They are about his life with his wives.
-- All the materials were kept by Hemingway's forth wife.
a) his story with his first wife;
b) stories with second wife;
c) he fell into love with two women in one time that made him feel bad.
-- Hemingway just wanted his readers to know about the truth of good and bad facets of life. |
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