with all the information available today please do not count on thoes agents to provide you with service any better.
The bottom line is : new oriental does not care a f* sh*, my experience with them was that I almost lost my four year scholarship because they dont respond to school within deadline, or shall I say no response at all. They dont even gave you access to your school personal page. you are blind about your status the entire time. Important mails got misplaced and mixed and lost. It was so frustrating at the moment, phsically and mentally. please I hope no one pays money to buy such experience as I did with them and god please forgive them and their pathetic system.