OG25，没人问过的问题（至少来帮翻译一句话吧，谢谢！）

FionaLiang

Passage 25
In an attempt to improve the overall performance of
clerical workers, many companies have introduced com-
puterized performance monitoring and control systems
(CPMCS) that record and report a worker’s computer-
(5) driven activities. However, at least one study has shown
that such monitoring may not be having the desired effect.
In the study, researchers asked monitored clerical workers
and their supervisors how assessments of productivity
affected supervisors’ ratings of workers’ performance. In
(10)contrast to unmonitored workers doing the same work,
who without exception identified the most important element
in their jobs as customer service, the monitored workers and
their supervisors all responded that productivity was the
critical factor in assigning ratings. This finding suggested
(15) that there should have been a strong correlation between a
monitored worker’s productivity and the overall rating the
worker received. However, measures of the relationship
between overall rating and individual elements of perfor-
mance clearly supported the conclusion that supervisors
(20) gave considerable weight to criteria such as
attendance accuracy, and indications of customer
satisfaction.

1.红色的那句话我没看懂，请路过的好心人请帮忙翻译一下吧！

2下面这道题为什么答案是D呢？

    152. According to the passage, a “hygiene factor” (lines 22-23) is an aspect of a worker’s performance that:

           (A)   has no effect on the rating of a worker’s performance

           (B)   is so basic to performance that it is assumed to be adequate for all workers

           (C)   is given less importance than it deserves in rating a worker’s performance

           (D)  if not likely to affect a worker’s rating unless it is judged to be inadequate (D)

           (E)   is important primarily because of the effect it has on a worker’s rating

[此贴子已经被作者于2006-5-1 21:35:23编辑过]

jimmyskean

为了提高文秘工作者的整体表现水平,许多公司引入了一种CPMCS系统用以记录并汇报由计算机推动的工人的活动.但是,至少有一项研究结果表明这种监控可能并不会产生原先期望的结果.在此研究中,研究者们询问了受到监控的文秘工作者和他们的上级---对于生产力的评价是如何影响主管们对工人们表现的评级.与做同一份工作的没有受到监控的工人相反的是(这些工人毫无例外的认为他们工作中最重要的因素是客服),那些受到监控的工人及其主管们一致认为生产力是评级中重要的因素.上述发现指出在受到监控工人的生产力和对这些工人所做的整体评级之间存在一种强关系.但是,对于整体评级和业绩单项表现的关系的测定却是明确支持这样一个结论---主管们看重诸如出勤率,准确度和客户满意度这样一些指标.

你问的那句话其实是插入语,属于次要的内容,取非即可. 都是字面的一些理解.

题目还没看 看了以后再讨论.

FionaLiang

谢谢了！我明白了！

我在阅读的时候把红色部分和后面的“in their jobs as customer service”给看成分开的两部分了，所以看不懂

非常感谢！