OG2020每日閱讀訓練練習D20

Pistachio_lin

Hi 大家好，閱讀打卡訓練第二十天。

今天沒有做新題，想說OG2020 19x閱讀測驗也都做完了，在閱讀做題的時候還是有點瓶頸。就找了GMAT La畢出的教學影片來用用看他的方法。

大概就是做閱讀題的大概就是做閱讀題的時候內心要有一個分類整理。 下面就針對自己這幾天打卡的內容來整理一下。

打卡訓練D15的文章
https://forum.chasedream.com/thread-1387404-1-1.html

    The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations.

    This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their   service improvement  to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only  merit of the improvement was that it could easily be described to customers.


主架構: the fact that does not mean that every attempt at improving service will create such an advantage.
延伸架構A:

• investments must be balanced against other types of investments <explanation> (Investments in service like those in production and distribution must be balacned against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues.)
  

• A-1: investment of a company in higher service may be wasted, if (A) is not done. <company already in a competitive position or is on a par with competitor>
  

• A-1-1: example <investments must be balanced against other types of investments>
• A-1-1-1: failed to recognize the level of customer inertia
• A-1-1-2: failed to analyze their service improvement: by producing a new standard or by providing difficult for competitors to copy.
• A-1-1-3: The  only   merit of the improvement was that it could easily be described to customers. <failed to balance investment against other types of investment>
  

邏輯就是都在扣著 investments must be balanced against other types of investments; 舉了反面的例子說明。
這篇文章的問題瀏覽

• maim purpose: suggest more careful evaluation of a type of business investment. = 也剛好都是在扣著這個主題講的careful evaluation; <investment must be balanced>
• investments in service are comparable to investments in production and distribution in terms of the:  
  :basis on which they need to be weighed <也在強調這一點>
• The passage suggests which of the following about service provided by the regional bank prior to its investment in enhancing that service: (講的是A-1-1 example, 呼應A-1)
  :It enabled the bank to retain customers at an acceptable rate
• The passage suggests that bank managers failed to consider whether or not the  service improvement  mentioned in lines 19 (A-1-1-2 講Failed的原因)
  :was an innovation that competing banks could have imitated
• The discussion of the  regional bank  (line 13-24) serves which of the following functions within the passage as a whole? (A-1-1)
  :it provides an example of the point about investment in service made in the first paragraph.
• The author uses the word “only” in line 23 most likely in order to (A-1-1-3)
  :emphasize the relatively low value of the investment in service improvement
  

以上大概是一ㄒㄝ以上大概是一些心得。還希望有不錯的閱讀方法的小夥伴可以分享，一起突破障礙。