挺确定q12是从McKinsey Quarterly 2007/04 的一片文章讨论Organizational Change...
读文章可以看出这答案因该是对的。。。
OQ2: 那一项符合作者的建议?
A) 调查各个部门的员工和哪些其他部门的员工在工作中产生较多的交集。
OQ6: 要达到老板想要达到的目的，作者建议？
A) 调查各个部门的员工和哪些其他部门的员工在工作中产生较多的交集，迷惑项有什么什么
formalrelationship 不对，因为作者想要强调的是imformalrelationship
http://www.mckinsey.com/business-functions/organization/our-insights/the-role-of-networks-in-organizational-changeA Few years ago, the world’s leading designer and manufacturer of office products decided that it needed an organizational overhaul. Coordination across product lines was poor. Design teams collaborated ineffectively. Key personnel were remote from customers. The company responded in part by reorganizing its work space, creating an office-free “village” where designers and architects could mingle and collaborate and customers could visit easily. Proximity does matter for promoting collaboration, and the space was conceptually compelling and visually appealing. Yet it failed to spark meaningful innovation or closer relationships with customers. Four and a half years after the building opened, management decided to revamp the work space again.
A key part of the problem is that the boxes and lines of formal organizational charts mask myriad relationships in networks that crisscross the borders of functions, hierarchies, and business units. These networks define the way work actually gets done in today’s increasingly collaborative, knowledge-intensive companies. Little wonder that total-quality-management projects and the reengineering of business processes—to take just two examples of organizational-change efforts that largely ignore these essential but invisible networks—fail at least two-thirds of the time. In our experience, companies that invest time and energy to understand their networks and collaborative relationships greatly improve their chances of making successful organizational changes. Sophisticated approaches can map networks and identify the key points of connectivity where value is created or destroyed.1A network approach can help companies to make change stick by working through influential employees, to focus on points in the network where relationships should be expanded or reduced, and to measure the effectiveness of major initiatives.
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发表于 2016-5-14 11:41:29
