33. Advertisement: Today’s customers expect high quality. Every advance in the quality of manufactured products raises customer expectations. The company that is satis?ed with the current quality of its products will soon ?nd that its customers are not. At MegaCorp, meeting or exceeding customer expectations is our goal. Which of the following must be true on the basis of the statements in the advertisement above? (A) MegaCorp’s competitors will succeed in attracting customers only if those competitors adopt MegaCorp’s goal as their own. (B) A company that does not correctly anticipate the expectations of its customers is certain to fail in advancing the quality of its products. (C) MegaCorp’s goal is possible to meet only if continuing advances in product quality are possible. (D) If a company becomes satis?ed with the quality of its products, then the quality of its products is sure to decline. (E) MegaCorp’s customers are currently satis?ed with the quality of its products.
答案:C,但是B项为何不对?不太理解OG的解释:
OG B项解释:“B this is not well supported. the passage leaves open the possibility that a company that advances the quality of its products would still fail to meet the expectations of its customers.”
This is a must-be-true question, one of the easiest for CR because the answer HAS been stated in the stimulus. You job is just to find it!
C is totally true.
B is wrong because the words "is certain to fail." Nothing in the world is certain except tax and death! Even in the GMAT world. A company may not correctly anticipate the expactation of its customers. However, the same company can still advance the quality of its product. Just in a different way from that of the expectation.
However, if option is changed into "may be fail in", it is also wrong, because the passage says nothing about anticipation. We have nothing about a company that anticipates expectation, so anything drawn from this company is wrong, because it is irrelevant.