各位CDer是否有网上订机票的经验？我在Expedia上注册之后，填好了信息，包括信用卡号，点击booking，屏幕出现Sorry，we cannot process your request，然后我收到提示短信，扣掉了1美元，1分钟后又扣了7美元，我等了一会，按要求刷新又重新点了一次booking，又扣掉了8美元，仍然没有成功！ 查了查网上对expedia好评很多的，于是我给它们的feedback写了封言辞激烈的email。得到答复如下：
Dear Expedia Customer， Thank you for contacting us about your reservation experience with us.
We regret that your experience in using our services was not to your satisfaction.
The amount is simply an authorization, not an actual charge. When you attempted to purchase a reservation, the authorization amounts were made.
In most cases, this amount never appears on a customer statement. Moreover, we have found that some debit cards may list it as a charge and then credit the same amount.
Furthermore, the authorization amounts will fall back within three business days. If the amounts do not fall off after this time period, please call us at the numbers provided below so that we can coordinate with your bank to release these amounts. We apologize for this inconvenience.
京公网安备11010202008513号 京ICP证101109号 京ICP备12012021号
发表于 2012-5-14 23:11:43
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