Advertisement:Today's customers expect high quality.Every advance in the quality of manufactured products raises customer expectations.The company that is satisfied with the current quality of its customers are not.At MegaCorp,meeting or exceeding customer expectations is our goal. which of the following must be true ion the basis of the statements in the advertisement above? A.AegaCorp's competitors will succeed in attracting customers adopt MefaCorp's foal as their own. B.A company that does not correctly anticipate the expectations of its customers is certain to fail in advancing the quality of its products. C.MegaCorp's goal is possible to meet only if continuing advances in product quality are possble. D.If a company becomes satisfied with the quality of its products,then the quality of its products is sure to decline. E.MegaCorp's customers are currently satisfied with the quality of its products. 这一题的答案是c~~但是我觉得c的逻辑有问题的~~有没有高人指点一下看看我的想法有什么问题? 今天的顾客期待高品质的商品,只要有生产出来的产品质量有所提高顾客对于商品的期待也会提高。 公司的goal是满足甚至超过customer的期望 c说这个goal只有在产品质量有可能提高的前提下才能被实现,我觉得不对的这个逻辑,如果产品质量已经到达顶峰那么没有advance 出现了,顾客的期望也就不会再提高了,那么只要维持现在的最佳的产品质量质量,公司的goal就能实现~~你们觉得又没有道理~~虽然有点牛角尖~~~呵呵~~
[此贴子已经被作者于2009/8/14 23:11:05编辑过] |