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发表于 2018-8-14 17:58:50
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Correctly measuring the productivity of service workers is complex. Consider, for example, postal workers: they are often said to be more productive if more letters are delivered per postal worker. But is this really true? What if more letters are lost or delayed per worker at the same time that more are delivered?
The objection implied above to the productivity measure described is based on doubts about the truth of which of the following statements?
A. Postal workers are representative of service workers in general.
B. The delivery of letters is the primary activity of the postal service.
C. Productivity should be ascribed to categories of workers, not to individuals.
D. The quality of services rendered can appropriately be ignored in computing productivity.
E. The number of letters delivered is relevant to measuring the productivity of postal workers.
At present the Hollywood Restaurant has only standard-height tables. However, many customers come to watch the celebrities who frequent the Hollywood, and they would prefer tall tables with stools because such seating would afford a better view of the celebrities. Moreover, diners seated on stools typically do not stay as long as diners seated at standard-height tables. Therefore, if the Hollywood replaced some of its seating with high tables and stools, its profits would increase.
The argument is vulnerable to criticism on the grounds that it gives reason to believe that it is likely that
A. some celebrities come to the Hollywood to be seen, and so might choose to sit at the tall tables if they were available
B. the price of meals ordered by celebrities dining at the Hollywood compensates for the longer time, if any, they spend lingering over their meals
C. a customer of the Hollywood who would choose to sit at a tall table would be an exception to the generalization about lingering
D. a restaurant's customers who spend less time at their meals typically order less expensive meals than those who remain at their meals longer
E. with enough tall tables to accommodate all the Hollywood's customers interested in such seating, there would be no view except of other tall tables
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