Hire l IT Support Specialist ASAP!(1-4 years experience)

sailing198961 · 发表于 2013-2-6 22:53:57

Hire l IT Support Specialist ASAP!(1-4 years experience)Farmington Hills, MI based company seeking a motivated IT Support Specialist with good computer skills to support all the technical requirements for its local/remote offices.

Company Website: www.Kyyba.com

Responsibilities included but not limited to:
- IT support to on/off site team members
- Resolve issues related to software usage & installation on daily basis
- Setup new laptops/printers/projectors as/when required
- Resolve virus related issues as/when required
- Will work and report directly to the CTO
- Talk to team members over the phone/Skype on a daily basis to understand issues and resolve them
- Update documentation in project management software
- Create new training material as/when required
- Use project management software, Google docs, ms-office, web-based software on a daily basis
- Contact external service providers and negotiate contracts
- Manage and keep strict records of all hardware/software
- Communicate with off-site IT team members and admins on a daily basis

Hard Skills (Required)
1. Experience of resolving IT support issues on a daily basis at a mid-size organization (under 50 employees)
2. Hands on experience of working with Windows Operating systems (MS Office, MS Networking, MS Security setup etc.)
3. Expert in installing/uninstalling/updating software on individual machines & servers
4. Expert in troubleshooting of software/hardware/printers issues
5. Experience in providing desktop & remote IT support to employees
6. Ability to work individually and in team
7. Communicate effectively via email, chat (AIM, Skype, Google etc.), and phone.
9. Experience or demonstrable ability to develop training procedures, train users in the proper use of hardware/software and answer hardware/software queries quickly to resolve problems.

Soft Skills (Required)
1. Experience of working with culturally diverse teams
2. Excellent written and oral communication skills is a must
3. Experience of working with remote teams (international) in different time-zones
4. Ability to handle & work on multiple tasks

Skills/Experience (Good to have)
1. Understanding of networking concepts and some knowledge in software development would be a plus.
2. If you have read this so far include code xyinsih67 anywhere in the cover letter
3. Experience and/or knowledge of working with cloud based storage and data backup solutions.
4. Good knowledge of Gmail, Google Cloud, Google Drive is a plus

Qualifications:
- High-tech savvy
- Experience between 2-4 years
- Bachelor Degree/Diploma in hardware/networking/IT support is preferred but not required
- If no Bachelor’s degree then demonstrable skills is a MUST.
- Must be authorized to work in the United States on a full-time basis
- Professional references will be required before hiring

Along with the latest resume a cover letter MUST BE included with explanation about how the candidate is a good fit in context to the above requirements.
Apply by date: Wed Feb 13th 2013 5:00 pm US EST

Applicants may be required to go through a background check and a pre-employment drug screening.

How To Apply: Please apply by sending your resume and the cover letter to this email address: resumes@kyyba.net

NO AGENCIES

Job hours: 9am - 5pm (EST)
Company Name : Kyyba Inc. (www.kyyba.com)
NOTE: Do NOT call our office regarding this position. Communicate via email only.
Full time position
Salary: 35K (approx.)
Standard benefits effective from the date of hire
The company will consider applying Working Visa if necessary
Kyyba is an Equal Opportunity Employer.

Hire l IT Support Specialist ASAP!(1-4 years experience)

所属分类: 职业发展

正在浏览此版块的会员 ()