关于OG10-25的一处理解问题(搜索过，没找到)

行缘

OG 25

In an attempt to improve the overall performance of
Clerical workers, many companies have introduced com-
puterized performance monitoring and control systems
(CPMCS) that record and report a worker’s computer-
(5) driven activities. However, (转折) at least one study has shown
that such monitoring may not be having the desired effect. (主题句)
In the study, researchers asked monitored clerical workers
and their supervisors how assessments of productivity
affected supervisors’ ratings of workers’ performance.
(10) (对比)In contrast to unmonitored workers doing the same work,
who without exception identified the most important element
in their jobs as customer service, the monitored workers and
their supervisors all responded that productivity was the
critical factor in assigning ratings. This finding suggested
(15) that there should have been a strong correlation between a
monitored worker’s productivity and the overall rating the
worker received. (转折)However, measures of the relationship
between overall rating and individual elements of perfor-
mance clearly supported the conclusion that supervisors
(20) gave considerable weight to criteria such as
attendance .accuracy, and indications of customer
satisfaction./提出观点并论证
It is possible that productivity may be a “hygiene
factor.” that is, (解释)if it is too low, it will hurt the overall
rating. But the evidence suggests that beyond the point at
(25) which productivity becomes “good enough.” higher
productivity per se is unlikely to improve a rating.

我想我可能是没有理解，前面(蓝色字部分)说worker and supervisors 都说productivity 是critical，而后面(红色字)又说supervisors实际上更重视其它因素。我可以理解supervisors实际上更重视其它因素的解释，但前面为什么supervisors也说productivity也是critical的呢?如果前面只说workder认为productivity重要，我认为是可以理解的。

我想我可能是对这片文章有哪点没搞懂，请各位帮助。

lukeleng

在第七行说In the study, researchers asked monitored clerical workers
and their supervisors how assessments of productivity
affected supervisors’ ratings of workers’ performance

就是说在调查者asked问被调查查人是，monitored 和unmonitored 这两类人的回答是不一样的，

既然如此，对monitored的人来说，就该是(15) that there should have been a strong correlation between a
monitored worker’s productivity and the overall rating the
worker received.

可是 supervisors
(20) gave considerable weight to criteria such as他们的做法和给调查者的回答不一样，说做不一致

那为什么呢？

It is possible that productivity may be a “hygiene
factor.” that is, (解释)

行缘

非常感谢，很有启发，不过感觉还是有些怪：

根据文章脉络，在被调查时,monitored worker和unmonitored worker回答不同。而后面 supervisors
(20) gave considerable weight to criteria such as的事实。我觉得已经能够推出It is possible that productivity may be a “hygiene factor.”这一文章结论了。

我的问题是:

为什么还要在调查时加上monitor's supervisor回答说 productivity is critical,而后面这些supervisor又违背他们前面所说。(即说做不一致呢?)，这一点对主题有贡献吗？而且也很难理解这些supervisors们嘴山说prodcutivity重要，而背后却不这么评估呢。

是我没理解透?望继续点拨。

[此贴子已经被作者于2007-8-28 11:34:12编辑过]

lukeleng

下面都是题外话

找不到这篇文章的原文，但是我们知道很多文章是改写出来的，改写后去掉了不出考题的内容，我曾经找到另一篇的原文，感觉原文要容易很多．

所一先面有些是我的推测，我们不知道原文是什么样子的：

尽管文中没有给直接出，并不是他们主动要求采用CPMCS的，文中有，the monitored workers and
their supervisors ，还有In an attempt to improve the overall performance of
Clerical workers, many companies have ．．．是公司采用CPMCS的，在这里我们可以认为supervisors也是被监控的，说productivity is critical也是迫不得以．文中没有直接给出CPMCS只能监控productivity，不管实际上productivity是不是最重要的，老板说重要，supervisors敢反抗吗？

可是实际上supervisors知道只拿productivity来衡量员工表现肯定不行．

我们知道答题只能根据原文，可是做为管理者和被管理者（supervisors就同时是这两者），ＧＭＡＴ考这种东西不奇怪．

在实际工作中，你又会怎样想？

行缘

有点儿意思，也是题外话。

在实际工作中,我对怎么表达对事物的看法,经历过由倾向委婉到倾向直白的转变,尤其是接触到GMAT后，感觉 clear and effectiveness贯穿整个考试,潜移默化中也认为老美不会口是心非，尤其是对文中提到的正式的survey. 所以对monitered worker's supervisors的言行不一感到困惑。

不过现在看来是我幼稚了，从而把老美想得简单了,原来他们在察言观色,口是心非上不逊于国人啊。

多谢luke兄的指点。

lukeleng

不错

我想作为考ＧＭＡＴ的人来说，将来从事的的工作一定是做为管理者和被管理者，（除非是进入董事会）你所思考的题外问题也会是你将面临的问题．一定会有益的．

在外企十几年了．所经历的事不算少．作为人类的通病的东西，他们身上都有．这不奇怪．前几天看白宫群英传记住里面一句话：If you couldn't make it,just fake it.

GWD说，ＧＭＡＴ作为世界各地商学院挑选学生的考试被广泛认可，就是说ＧＭＡＴ能把商学院认为是可造就的人才挑选出来．我很认同．

行缘

真是身有同感。

原来Luke兄也这么多年的经历了,恰好我也是,在外企和创业的路上稀里糊涂的走过了十几年。猛然坐下来想了想,又接触了GMAT,对照自身的感受,感觉就算不去读MBA，光GMAT本身也使我受益不浅。

同时又深感一边做事一边复习，两边都要做好确实不容易。

希望保持联系，多交流。

lukeleng

就是啊！

就算不去读MBA，光GMAT本身受益不浅。

我就是这重感受！