Olivia的阅读小分队日记

olivia瓜瓜

http://forum.chasedream.com/foru ... D169%26typeid%3D169

Time2: 2m29s
In the future, the customer service will become more widely applied.
How can business best prepare?
Through the customers QA,we need be richer and more sophisticated and organized by context.
The first touch resolution is should be emphasized.

Time3:1m45s  
Advice: we should have a strong analytics solution to better our products.
IBM is an example.  

Time4：1m 53s
The more sophisticated reps need talent agents.
  
Time5: 1m41s
GM announced that in 2015 the onstar will be launched,which have the combined the  4G LTE services and auto mobile.
  
Time6: 1m19s
The LTE enable the customer enjoy any kind of innovative services.

Obstacle: 8m05s

A new company’s boss want to ulitilize the sensor system to run business.
The sensor systems can disrupt not only one industry,but the whole economics.
The most exciting part is the plethora of new services and business models that they will make possible .
Other sectors also made such
Moreover the smart system also can make the outsourcing possible.   
Once connected,the data can be metered in an innovative way.
The customer service reflection can improve the product.

Rest: 4m00
Apple, take advantage it’s app to collect data.
Many firms collect the data and analyze.
Think about use the smart system to control the environment pollution.
Many apps through the users experience,collect the users data.
Three trends: smart systems provide more information for us.
              The integration of the virtual and real world speed up
              the transfer from goods to service.  
              Economic value have transferred from goods to service.   

olivia瓜瓜

http://forum.chasedream.com/thread-890074-2-1.html

Warm up: 58s
My friends and my mom,want me to spend more time on my hair and y dress,but i view my text more important.
Time2: 1m58s
We are under a culture,in wich we are judged first by the looking not the words we say.
But if the so-called‘beauty’ does not represent the health and youth,why we purchase it.
Time3:2m02s
The better looking CEOs can help the company improve the stock price,and benefits the shareholder.
And mature-face CEO often are regarded as being more competent than average-looking CEO.   
Time4: 1m46s
personal level: we often trust good-looking people.
Strategic level: a more abundant compensation for good looking ceo is rational.   
Time5: 3m41s
Many words ‘s old use and new use.
Time6: 2m53s
A team research the mid-east countries woman’s head dress.
The woman’s preferance reflect the countries’gender quality and freedom.  

olivia瓜瓜

some significant and distinctive netflix 's culture :

High performance:
We’re a team, not a family
We’re like a pro sports team,
not a kid’s recreational team
Netflix leaders
hire, develop and cut smartly,
so we have stars in every position

But unlimited loyalty to a shrinking firm, or to an ineffective employee, is not what we are about

severance package解雇金补偿

Many people love our culture, and stay a long time
They thrive on excellence and candor and change
They would be disappointed if given a severance package, but lots of mutual warmth and respect
Some people, however, value job security and stability over performance, and don’t like our culture
They feel fearful at Netflix
They are sometimes bitter if let go, and feel that we are political place to work
We’re getting better at attracting only the former, and helping the latter realize we are not right for them

Freedom & Responsibility

Market shifts due to new technology or competitors or business models
Company is unable to adapt quickly
because the employees are extremely good at following the existing processes, and process adherence is the value system
Company generally grinds painfully into irrelevance

sometimes long-term simplicity is achieved only through bursts of complexity to rework current systems

Instead of a
Culture of Process Adherence,
We have a Culture of
Creativity and Self-Discipline,
Freedom and Responsibility

You may have heard preventing error is cheaper than fixing it
Yes, in manufacturing or medicine, but…
Not so in creative environments
“there is no policy or tracking”
There is also no clothing policy at Netflix,
but no one comes to work naked
Lesson: you don’t need policies for everything

Take from Netflix only when it is inefficient to not take, and inconsequential
“taking” means, for example, printing personal documents at work or making personal calls on work phone: inconsequential and inefficient to avoid




Summary of
Freedom & Responsibility:
As We Grow, Minimize Rules
Inhibit Chaos with Ever More
High Performance People

Flexibility is More Important
than Efficiency in the Long Term

Context,instead of control

The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people

Investing in context
This is why we do new employee college, frequent department meetings, and why we are so open internally about strategies and results

Pay

The art of compensation is answering the Three Tests for each employee:
What could person get elsewhere?
What would we pay for replacement?
What would we pay to keep that person?
---If they had a bigger offer elsewhere

Whether Netflix is prospering or floundering, we pay at the top of the market
i.e., sports teams with losing records still pay talent the market rate

Employees stay because they are passionate about their work, and well paid, not because of a deferred compensation system.

Development:

Formalized development is rarely effective, and we don’t try to do it
e.g., Mentor assignment, rotation around a firm,  multi-year career paths, etc.

olivia瓜瓜

http://forum.chasedream.com/foru ... &extra=#pid19336013

Time2： 2m12s
Our cultural PPT have been viewed in website 5 million times,and we have some surprising concept.
The obvious evidence for this document is this year’s success of Netflix.

Time3: 2m33s
Two conversation made me realize that  we should keep “A” player to independently deal with the things and that If we wanted only A player in our team, we have to let go any other people who not fit and give them rich severance packages.

Time4:1m42s
we found that if we abandon the rules and let the worker do things as their logic and common sense ,we get better result.  

Time5: 1m37s
Instead of shifting from the informal system, we are inclined to give employee more freedom.

Time6+rest: 3m30s
We have no any annual reviews,but we keep regular face to face performance talk.

Obstacle： 8m28s

The manager should build a team：

I encourage the managers build team goal and think what they need to achieve the goal.

I used the equity compensation different from other companies, we allow our employee choose the propotion personal,andhave no vesting period equity.

The manager should create the company’s culture.

First,dealing with the mismatch between the casual culture and the efficiency in high-tech firm.

Second, ,manager should remind every employee how we earn money.

Third, to different kind of employee, we should have subculture.

The talent manager should think like a businessman first，and like HR later.

HR is not the kind of position which seems to everyone can approach.  

olivia瓜瓜

http://forum.chasedream.com/foru ... D169%26typeid%3D169

Time2: 2m02s
The ideal place for winter vacation:kemi
The most attractive place is the  Sampo ship and the LumiLinna snow castle.

Warm-up: 1m02s
I wonder whether there have any correlation between the sleeping habit and literary productivity.


Time3: 2m58s
I build this correlation between the wake time and literary productivity of the authors,however there have many different factors attributed to the productivity ,we can only find some interesting correlation,not only causal relationship.

Time4: 2m27s
Love is at once more amorphous than art, more single-minded than science, and more philosophical than philosophy itself.
When you open your heart to someone,your heart will be hurt or broken.

Time5 : 2m07s
Different people have different insights into love.
Love has nothing to do with what you are expecting to get — only with what you are expecting to give — which is everything.
What is hell? I maintain that it is the suffering of being unable to love.
Love, n. A temporary insanity curable by marriage.这一句的意思是短暂的疯狂，与痴迷，可由婚姻治愈？？

Time6： 2m 58s

That is just being “in love”, which any fool can do. Love itself is what is left over when being in love has burned away, and this is both an art and a fortunate accident.

olivia瓜瓜

http://forum.chasedream.com/foru ... D169%26typeid%3D169

Warm up: 1m10s
Running startup is hard work,what factors make bezo do good in his 18 years startup and face down the challenges?

Time2: 1m44s
How amazon put the customer first:Invest the website to make sure the customer shop and pay conveniently.Cost savings on to customers from the warehouse and transport systems.

Time3: 2m18s
Invent: bezos acquire the kiva whose technology can help amazon better service it’s customer.Patient: Bezos know that the success business cant be build at once, and it need longterm try and error.

Time4: 2m19s
When he was young,he show an early interest in computer, and he hold campus business in his high school. He pursued his interest in computer science in Princeton University. He made a risky move from the DE shaw to e-commerce.  

Time5: 2m08s
The development of amazon from it’s poor office condition to unexpected market rise and to it’s new product kindle fire.   

Time6: 2m08s
Bezos purchased 'The Washington Post' for the owner of 'The Washington Post',he think it’s a opportunity to success. To bezos, the following invention will be on 'The Washington Post'.The new project ‘amazon prime air’could become a reality within few years.

Obstacle: 6m39s
When making decision,the two factors: hold the truth and reinvent everything.
Bezos lead a right hand,who are loyalty to him and train them think big and have the ambition to conquer the world .
The over-confidence made Bezos do some mistake,for example the acquisition of Washington Post.
Bezos center on pushing his team to his high educative level.
The credibility of founder made difference .
The unique decisionmaking tools ia hard to be used in another company, because Bezons as a managing center in the company play all these games in highly efficient manner.

olivia瓜瓜

http://forum.chasedream.com/foru ... ;extra=#pid19331397

Time2： 1m51s
‘New year，new you’ is popular inspiration foster, but research show that most of those people who make the new year’s resolution failed.
unitary 单一的，独个的

Time3： 1m41s
The fresh-startism ’s successful change rarely works that way， adversely it will rebound more seriously.
哈哈，差点错过了这篇好文章，此刻的自己何尝不就是这个 fresh-startism~~  

Time4： 1m48s
a minor accompaniment may be more effective than the ambitious change expectation.
说得太对了~~  

Time5： 1m32s
A wiser approach is to set process goal instead of the grand goals.     

Time6： 1m55s
The deeper problem of new year resolution phenomenon is that you always deplete your energy to prepare and get fired by the positive motivation before your action.
The more possible way is that keep your interest what you need to do.
Not keep a revolutionary，or life-transforming goal，but rather keep a real one.

这里，想到了800 米长跑，有一个技巧就是在开始的时候要保存体力，留到最后冲刺。

Obstacle： 8m 30s:
Like the muscle, Willpower is only a limited source.
New year resolution’s result show us that the willpower is inherent limited.
The first, we should self awareness to know the nature of the willpower.
Prefrontal cortex is behind our forehead,and control our focus.
A series of experiment show that when we lack energy,we are less able to restrain the lure.
Other things is the distraction. When faced with the pure，turning to another things help you refrain the lure.
We can exercise to strengthen willpower.
Self- control and will power requires the real energy
It is not the wise to use the willpower to change your behavior at once, try to look at something else.

olivia瓜瓜

http://forum.chasedream.com/foru ... D169%26typeid%3D169

Time2： 1m22s
New study show that the parents’ words and songs not only affect the new-born babies，but also have influence on the baby in the womb.

Time3: 1m49s
The baby in the womb can tell the native or foreign vowels and they also can descern the unfamiliar words.
This work will help to boost the fetus language skills.   

Time4: 1m55s
Vaccine fears make parents delay their babies vaccination.

Time5：2m55s
The hawking open the party to invite the future travelers , but result show that there is no time traveler.
But different goods show that the hawking’s prediction may be wrong
Google plan use the Comet ISON to find whether the time traveler exists .

Time6: 2m16s
The google and twitter failed.but the researcher didn’t conclude that there have no time traveler.

Obstacle: 7m58s
FDA will drop off the antibacterial soap from shelf in 2016 for the triclosan.
Before they disappear,we also should know why we should not use the antibacterial
soap.
The antibacterial soap is no better than the classical ordinary soap.
It have potential to create the antibiotic resistent,which is a huge problem in health issue.
Antibacterial soap can induce the allerge.
Antibacterial soap can lead to some animals inability fertality.
The antibacterial soap will affect the sewage plants and affect the environment.
You should keep buying the ordinary soap，or just wash your hand in clear water.

olivia瓜瓜

http://forum.chasedream.com/foru ... D169%26typeid%3D169

Time2: 1m14s
We found a new extrasolar planet which have the same mass with earth, but only has 60% radius of the earth.

Time3: 1m35s
How they calculate it’s size and mass.
We wonder that why it have same mass as earth can have enough gravity for vast atmosphere.

Time4: 1m51s
Samsung has go through the sales decline because the stronger korea won and the strong oppositive apple.


Time5: 1m42s
New finding show that the magma beneath the yellowstone is much lager than we expected.
This finding is an implication that the next volcano will have larger force than last times.  


Time6: 2m01s
The magma mean the another erupt will happen, and the eruption will affect the global atmosphere.  

Obstacle: 4m49s
Through carbon dating ,and tree ring, researchers found the buried ship wreck is earlier than the first record migration.
The ship was built in earlier 17 century, a time between the expansion and exploration, but there has no record to write done anything about this periods.
Palmer’s team know this ship wreck from fisher,and applied permission to research, but they are rejected.
So this ship wreck are reburied and are became hard for research.
The ship wreck are made of a kind of trees which come from southeast Asia, and was built in earlier 17century.
That there have no record meant many voyagers keep secret.
The hardish for the excavation.

olivia瓜瓜

http://forum.chasedream.com/foru ... ;extra=#pid19327930

Warm up： 1m54s
Run run shaw the giant movie mogul who once produced and directed movie, died at 106.
He also charge the Television company and do his charity in education and medical.   

Genre 类型，流派，风俗画
mogul 有影响力的人
be largely credited with 归功于，被认为是
Philanthropy 慈善业
Zany 古怪的，愚蠢的，滑稽的
&想到了上一期的，welch 讲到的企业为什么要成功，因为只有成功的企业才真正对社会有帮助。

Time2： 1m47s
Run run shaw and his brother abandoned their family business into entertainment and go to singapore build their theater.   

Time3: 1m13s
Run run shaw moved to hong kong took advantage the market of media in Asia, following he produced and distributed the movies chain all over the world.   

Time4:1m46s
Run run shaw pour his movie carrier to the climax,and turned to expand his TVB company. He donated many program.

Time5： 1m03s
With the british colony dwindled，he began his charity in mainland.although he has not expand his donation in USA，but he is regarded as white knight for his acquisition.

Dwindle 减少

Time6: 1m22s
Even after turning 90, he also control the television brand, but a newer generation come to dominate the television market.

Obstacle: 7m56s
When Red Cross go through the hardship,they turn to run run shaw.
Run run shaw help the Red Cross out, and encouraged different kinds individual blood donation.  
He bought more land than that needed to build the movie center,because the movie center would attract many people ,with the land price increased.
He is not only a tycoon,but also a philanthropist who set up the prize rewards for the scientific successful man.
In the japanese invasion, he was ordered by japanese to produce film for the soldiers.
Peace did not give more market , run run shaw begin to transform the movie genre.