关于ETS对TWE RESCORE 的回信,请帮忙看看,谢谢,急

nowandfuture

用传真申请TWE重判,然后EMAIL对方,询问对方是否收到传真,结果来了封邮件如下,
请大家帮忙看看到底ETS是否收到传真?
哪位XDJM有收到过一样的邮件吗,后来处理怎样呢?
谢谢

Please note that your TOEFL Additional Score Report Request (ASR) has not been
processed to date. ASR's are processed and mailed approximately ten business
days after receipt at ETS and do not appear on your file until processing is
completed.

If you mailed your request, please allow two weeks for mailing time from the
date you sent your request plus ten business days for processing and contact us
again.

Because ETS receives thousands of additional score requests on a daily basis,
it is not possible to locate a specific request prior to processing.

We hope this information is helpful.

We appreciate the opportunity to assist you. If you have additional questions,
please contact TOEFL Customer Service at 1-877-863-3546 or 1-609-771-7100, or
visit the Web site at www.toefl.org. If you contact us via e-mail, please
include all previous correspondence or a summary of information regarding your
inquiry.

ETS is committed to improving your customer service experience. Please take a
moment and complete a short Customer Service Survey at
http://surveys1013.websurveyor.n ... tm?WSB36=TOEFL/TSE.
Thank you in advance for your participation.

TRACKING NUMBER:---------

水滴石穿

他们没有提有没有收到你的传真.也可能是他们收到了但还没有看.根据他们的E-mail要求他们重判作文应该是有固定表格填的吧(瞎猜的,我也不知道).你是把表格填了然后发传真给他们的吗?

nowandfuture

谢谢

是填了表格传真过去的

Veronica_Melody

use the tracking number.

and call customer service representative.