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各位朋友： 6月14日，IBM高级研究员、咨询师Dean Spitzer博士将做客中欧高层管理论坛，发表“对绩效测评的再思考”的主题演讲。 Dean Spitzer博士是IBM “Almaden服务研究中心”绩效测评思潮的领导者。在帮助个体和组织获得高绩效方面，他已有30多年的从业经验。在加入IBM之前，Dean Spitzer曾在其他几个世界财富100强企业和美国政府位居高位。此外，他曾是五所大学的教授，并且领导着自己的咨询公司。 中欧高层管理论坛热忱期待与您一起分享Spitzer博士的真知灼见，帮助您再次思考你和你的组织应该如何取得测评的成功。根据他的新书《变革绩效测评》，Spitzer将向您： Ÿ 介绍绩效评估的定义及其强大功能 Ÿ 介绍绩效评估如何走向失灵 Ÿ 介绍一些实用工具及其如何评价你当前企业的评估系统 Ÿ 讲解如何正确使用并避免滥用评估工具 Ÿ 讨论为何当前多种评估工具限制了绩效提升 Ÿ 介绍在市场营销，销售，客服，人力资源，知识管理等重点部门的新评估工具 Ÿ 介绍几个案例关于如何评估处于企业“高价值”端无形的绩效如领导力，服务质量，智力资产，信任及合作 Ÿ 介绍一个新的“评估社会化”的流程，帮助你摆脱数字的束缚，增强战略眼光 Ÿ 讲解为什么“评估的领导力”是企业制胜的关键 Ÿ 介绍可立即采用的方法提升您的企业评估系统的环境，重点，整体性和互动性 题 目 | 对绩效测评的再思考 | 演讲人 | Dean Spitzer博士，IBM高级研究员、咨询师 | 日 期 | 2007年6月14日星期四 | 时 间 | 18:30-19:30 | 语 言 | 英文 | 地 点 | 中欧上海校区 |
Dear friends, | We cordially invite you to attend CEIBS Executive Forum on June 14th, presented by Dr. Dean Spitzer, senior researcher, consultant, and performance measurement expert with IBM Corporation, on the subject of “Rethinking Performance Measurement”.
Dr. Dean Spitzer is the Performance Measurement Thought Leader with IBM Almaden Services Research. He has more than 30 years experience in helping individuals and organizations achieve superior performance. Prior to joining IBM, Dr. Spitzer held senior positions with several other Fortune 100 companies and with the U.S. Government, was a professor at five universities, and led his own consulting firm. He is a much sought-after speaker and consultant, and he is the author of 7 books and over 150 articles.
Join Dr. Spitzer for an informative, insightful, and highly interactive program to help you rethink how you and your organization measure success. Drawing on his ground-breaking new book, Transforming Performance Measurement, Dr. Spitzer will: Ÿ Explain what performance measurement is and why it's so powerful Ÿ Describe the ways that performance measurement can "go bad" Ÿ Ask power questions to help you assess your current measurement system Ÿ Inform you about uses and abuses of measurement technology Ÿ Highlight "emergent measures" in many organizational areas (such as marketing, sales, customer service, HR, knowledge management) that can be used to drive breakthroughs in performance Ÿ Provide examples and guidance for measuring your company's "high value" intangibles, such as leadership, service quality, intellectual capital, trust, and collaboration Ÿ Present a new "socialization of measurement" process that will allow you to get beyond the numbers and think strategically about performance measurement Ÿ Explain why "measurement leadership" might be one of the most critical success factors to organizational success Ÿ Recommend steps you can take to improve performance measurement in your organization Topic | Rethinking Performance Measurement | Speaker
| Dr. Dean Spitzer, senior researcher, consultant and performance measurement thought leader，IBM Corporation | Date | Thursday June 14, 2007 | Time | 18:30-19:30 | Language | English | Location | CEIBS Shanghai Campus |
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发表于 2007-6-11 19:21:00
