One question about Incomplete application

Ross发了一封信过来说：THE TRANSCRIPTS SUBMITTED ARE TOO LIGHT TO BE REVIEWED.
    

是说成绩单太模糊看不清吗？我上传的都是很清楚的啊，请达人解释一下，谢谢！

你就把它再扫描一下给他们用邮件发过去。