Dating at INSEAD INSEAD is an international business school in Fontainebleau, France. Although all classes are taught in English, students come from all over the world (Exhibit 2). Social interaction between students can take many forms. First, there are parties every weekend and even occasionally during the week. These parties may be organized by individual students, or they may be part of the National Weeks, in which students from a given country plan events for the rest of the school based on there customs and culture. Students also socialize in small groups, often by organizing “Random Dinners,” during which they dine with randomly chosen classmates that they may never have met before. Students spend a good deal of time interacting in an academic setting. Primarily, this occurs within sections—groups of 70 to 80 students who take all of the core courses together. Within the sections, students are divided into study groups. Although interaction within groups can be tense at times, the study group is still a viable social outlet. Being on campus alone can generate opportunities for social interaction, such as encounters in the library, coffee breaks during the day, and conversations while sharing a cubicle. The diversity of students at INSEAD was reflected in the diversity of attitudes on dating and sexuality. In many ways, this mix of cultures led to a higher level of sexual activity than might otherwise have been expected. In fact, the dean of the MBA program, Pekka Hietala, was considering a new policy to deal with the issue. “We need to deal with the excessive sexual activity between our students. We need to give them a safe environment where they can study without being overwhelmed by their hormones. The administration is considering segregating men and women into different sections, as we believe this may be the only way to fix the problem.” Reports of high rates of dating at INSEAD overlooked the fact that the student population was 76% male (Exhibit 3). Thus, although many people had found romance at INSEAD, the phenomenon was no doubt limited to a small percentage of the males. Unfortunately, Arthur was not in that percentage, and as he looked over his class notes, he wondered if it might just be a matter of marketing. He decided to look back on his experiences over the past four months to see if he could apply some of what he had learned in class. “The first girl at INSEAD that caught my attention was a Canadian brunette named Becky. We met on registration day in the line for mobile phones. We talked for a few minutes and she was very outgoing. She was very excited about the parties at INSEAD, which she had heard were a lot of fun.” Arthur thought that the girl who sat next to him in class was nice, but she seemed a little too uptight about her studies. He thought: “Everyone says that grades don’t matter in business school, but this girl seems determined to be at the top of the class. I try to start conversation with her before class, but she is always reviewing her solution to the case.” At lunch one day, Arthur met a nice woman named Isabel. They had a very pleasant conversation, and Arthur was disappointed to learn that she had recently become engaged to her boyfriend, a Wharton School graduate who was working in London. Arthur couldn’t help but notice a group of girls who were always very well dressed. They spent a lot of time in the bar, but they obviously prepared for class, as demonstrated by how much they spoke up in class. Many of them were pretty and smart, but Arthur had a hard time figuring out what they wanted out of INSEAD. Although these experiences were particularly memorable, Arthur recognized that there were a lot of different types of girls at INSEAD. At the same time, he wondered if he could organize the women of INSEAD in his mind. He remembered what his friend Baker had told him over the summer: “Dude, here’s the story. There are basically five kinds of girls at INSEAD. First, you have the Spice Girls. You can find these girls anywhere—but especially at all the parties. They’re pretty, but it’s all about supply and demand. The competition is usually pretty stiff. Next you have the Miss McKinseys. They are sponsored by their consulting companies and are at INSEAD to have a good time. These girls probably weren’t much fun in high school, so this is their second chance. Then you’ve got the Ford Prize girls, but you probably won’t find them outside the library. There are a lot of girls here with husbands or boyfriends—we called them the Wives’ Club. These girls seem untouchable at first, but they are friendly—maybe a little too friendly. The Other girls are anybody’s guess, so try them at your own risk. But here’s the cool part—we even did a survey among the guys, and these categories are for real.” (Exhibits 4 and 5) With all this in mind, Arthur was determined to use his marketing knowledge to find a solution. But what segment should he pursue? And once he had decided on a segment, how could he maximize his chances of finding what he was looking for? |