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如果电话报错寄送学校代码怎么办??

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楼主
发表于 2005-4-5 23:09:00 | 只看该作者

如果电话报错寄送学校代码怎么办??

寄到埃及一所学校去了,实在不想浪费27美金,写了一封EMAIL给ETS,看看能不能协调一下,但是ETS回复却莫民奇妙.



Thank you for contacting the TOEFL Program.

Regarding your inquiry:

Thank you for your inquiry.

Our records indicate that we have already communicated with you (via
telephone on April  5, 2005), concerning this matter. If we can be of
assistance to you in any other way, please feel free to contact us.
  

Thank you for your inquiry. We hope that we were able to assist you. If
you have additional questions, please contact our Customer Service team
at 877-863-3546 or 609-771-7100, or visit our website at www.toefl.org.  
If you contact us via email, please include copies of any previous
correspondence regarding your inquiry.

ETS is committed to improving your satisfaction. Please take a few
moments and complete a short Customer Service Survey
http://surveys1013.websurveyor.net/wsb.dll/bfried/TOEFLEmail.htm so
that we may identify ways to improve our service levels.

Thank you for your participation.

cxm1042
TRACKING NUMBER: A00003214900-00014362038

     -----Original Message-----


     From: XXXXX[在] yahoo.com
     Sent: 02 Apr 05 13:40:54
     T  <toefl@ets.org>
     Cc:
     Subject: The problem of mistaking the university code

     Dear Sir or Madam,
I am extremely sorry to say that I mistook the school code number when
I
trying to send the TOEFL score to the university by phone just now.
Could you please allow me to change it now?the time I made the call is
1:10p.m. April 2nd, 2005锟斤拷New York Time锟斤拷

I wanted to send my scores to Mount Allison University whose code is
0939, however I mistook it by 0903 to an Egypt school. Could you help
me
cancel the score send to 0903 and change it to the 0939 Mount Allison
University.
Thank you very much and wish you a good day!

Regards,
XXXXXX
P.S.
My appointment confirmation number: XXXXXXXX
Exam Date: 21 March 2005

My birthday is Dec. 2nd, 1985.

address: XXXXXXXXXXX



真是莫名奇妙啊,说4.5给我打了电话,可是我什么也没接到啊?


请问大家发生过这种事怎么解决?

沙发
发表于 2005-4-6 03:01:00 | 只看该作者
请大家帮帮qmp
板凳
发表于 2005-4-6 03:35:00 | 只看该作者
YOU`WILL`BE`PROBABLY`CHARGED`AGAIN
地板
发表于 2005-4-6 04:34:00 | 只看该作者

这个好像是不行了。我干过一回同样的事情。给ets打电话,人家说没办法,你要求怎么送的我们就怎么送,一旦送出去了不能改了。我跟错送的学校说可不可以转到另一个学校去,人家回复说不可以。我跟我申请的学校说可不可以把成绩要过来,人家说我只认从ets出来的成绩,其他任何地方过来的都不算官方成绩。

没辙了,只好出了银子重送了一回。

5#
 楼主| 发表于 2005-4-6 13:08:00 | 只看该作者

靠,我昨天打电话了,接电话的MADAM牛冷,说了句WE CANNOT CHANGE THAT,吐血~~~

6#
发表于 2005-4-6 13:18:00 | 只看该作者
很讨厌美国人的服务态度
7#
发表于 2005-4-7 04:28:00 | 只看该作者
所以我都是FAX 送分,就怕电话送分容易错。
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