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ruiheh · 发表于 2011-12-16 21:05:47

All personnel evaluations at a company should bemulti-directional - that is, people at every level of the organization shouldreview not only those working 'under' them but also those working 'over' them.

Whether reviews should be multi-directional depends on theopenness between tiers and the possible chain reactions of such review process.Since multi-directional review process often provokes retaliations and causesunnecessary grieves, and provides less informative reviews, we should alwaysseek better alternatives before applying multi-directional reviews.

Most importantly, since formal reviews initiated bysubordinates may provoke unnecessary retributions then initiate any changesfrom their superior, it is often less effect to have subordinate report ontheir superiors' shortcomings. Besides, Often then not, afraid of retributionsfrom their boss, most subordinate tends to circumvent possible improvements ordownplay negative sides and overemphasis the positives and accomplishment oftheir not so good superiors. On the other hand, for those good leaders, peopleare more open to give honest reviews and meaningful feedbacks. However, since humanresource are not fully involved in each department's daily active and aresecluded from knowing details, multi-directional review may end up promotingthe wrong individuals and unconsciously bypass the good candidates ormiscalculate their caliber on leadership and other abilities.

Additionally, since immediate parties have the bestinformation and experience from which to evaluate, reviews from closecolleagues may yield more meaningful inputs than reviews from distant partiesin a company. For instance, a finance associate who is mostly involved inproduct pricing will find little relevancies between his job and an accountingdirector’s responsibilities. If he is asked to review the accountant, he mightfind little to communicate other than a few hallway meeting, submitting areview that provides little meaningfulness or insights to the accountingdirector's past performance other than what he has heard.

Admittedly, multi-directional review process may provideinsights to a company or an individual, but the overhead cost and the massiveinformation accompanied by such process will outweigh the benefits dearly.Since most of us will find little time to review all the comments, we maysimply ignore to read all. In othercases, due to the requirement to write multiple reviews, both for subordinatesand superiors, we may dwindle on the quality of our review.

In sum, multi-directional review process may provide someinsights to a company or an individual. However, considering the vengeancenature of human and the potential massive amount of information created withsuch process, one should carefully assess the company's environment prior toengaging in multi-directional review process.

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