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Rescheduling or Canceling
You must reschedule or cancel your registration no later than three full days before your test date (not including the day of the test or the day of your request). For example, the deadline to reschedule a Saturday test is Tuesday. If your request is not received at least three full days in advance, your full test fee will be forfeited. Test administrators are not authorized to make schedule changes.To reschedule, you must provide: your registration number; The full name you used to register.The fee for rescheduling is US$40. Payment must be received prior to rescheduling.
If you are testing in the U.S., Canada, or a U.S. territory,* you can reschedule on the TOEFL iBT online registration system or call 1-443-751-4862 or 1-800-GO-TOEFL (1-800-468-6335) to reschedule or cancel. [1]
If you are testing outside the U.S., Canada, or a U.S. territory,*you can reschedule on the TOEFL iBT online registration system or call the appropriate Regional Registration Center (RRC) to cancel or reschedule.
[1]you cannot reschedule or cancel your registration via mail or e-mail.[1] If you do not cancel or reschedule your registration three full days before your test date (not including the day of your test or the day of your request), your full test fee will be forfeited.
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