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- 2023-3-13
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- 1970-1-1
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P1: the psychology of the customer研究是什么
among brands seen as status symbols:envy-based marketing depending on the psychology of the customer
——>(how)customers_high levels of self esteem-motivate;
customers_lower levels of self-esteem- backfire
——>客户看到他认为比他更成功的人-lower the customers’ self esteem——>(类比)Rejecting the brand out of their reach——>认为商品不值得追求- ego preservation
P2:the psychology of the customer理论如何应用
1.适用于luxury brands that know that their average potential customer has high self-esteem
2.不适用于that brands that either don’t have the market research to understand the psychology of their potential customers or that have a mixed market
3.如果想使用envy-based tactic先实现ego boost
BDCA 7'14" |
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