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- 2012-7-11
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- 1970-1-1
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1.2-20
C, a founder of a luxury linens company whose main customers are high-end hotels , has faced a problem since the financial crisis in 2008. According to the article,the challenge is that: a large number of companies shut down, and price of cotton is outrageous, promoting the cost and reducing the customers. In order to solve the problem, C decided to change the strategy by attracting individual customer online. Even though the redirection is not as easy as expected, C has kept at it.
2.2-00
As we know, the trasition to online sales is not easy, but C does make it. Although he doesn't disclose the profit, but he points out that the revenue is the same as what he had before the crisis. What's very important is that he realizes that the world-mouth publicity does matter. In order to attract more consumers, he would like to hire this kind of designers who blog a lot and have a large number to fans. What's more, the online sale also helps save much money used to spend on his travelling to hotels to make business. C expresses that he never thinks of how powerful online sale can be and is surprised by the result. As a matter of fact, the profit from consumers online is much higher than that of hotels.
3.1-32
Two companies cooperate to do research about consumer luxury market by studying 90 customers from five continents for 6 months. They find out that Americans care more about brand values than Japanese. What's more, this research is helpful for us to learn about consumers' feedback on the luxury market.
4.1-29
Two companies are engaging in the project, willing to find more information about consumers to help increase the profits of luxury companies. Both of them have a lot of employees around the world and serve for a large number of luxury brands.
5.1-33
LV wants to make more profits in the luxury market, even though it has already 12.5 percent market sharing there. However, it turns out that its widespread strategy, related to leather goods, wine, auction, and so on, is not as efficient as expected. Some people think the company should focus on its original leather goods, but the leader of the company believes that his plan will bring more profits in the future, considering the benefits coming from a lot of industries.
6.4-54
According to a large number of researches, we find out that if the new field that a famous luxury company wants to engage in has no relationship with the company's core field, the investment may not turn out as successfully as people expected. At first, consumers buy certain products, because they believe these goods come from famed companies. However, if these products belong to nonadjacent fields of the core products, customers will lose their passion for these commodities. On the contrary, when companies can expend their business to adjacent fields that have relationship with their core products and improve their core competence at the same time, it is highly possible for them to succeed.
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