惩罚管理的这篇考古不对 这个考古我在PREP破解里面看到过的,主题是讲TQM的,以及TQM和其他管理手段的比较的
我这次碰到的不是主题讲TQM的,只是提到一次 主题还是讲惩罚管理目前的流行,以及让员工不合作态度的风险 因为是第一篇碰到的,所以总共两段,分别讲了这两句的意思
求狗主帮忙看看是这个么? 1.3.9 监督员工V1 by Rainbeauty (Q51 V33,710) 阅读考了一题,关于那些诸如Total Quality Control这些对员工monitor的方法的负面影响的具体的题目,考了主旨的,选examine consequence的那个(貌似),两个人的study表明了什么(答案记不得了) paragraph1:说很多公司采用诸如TQM这样的方法监督员工,认为这样可以让员工更有ethics 但有2个人(名字记不住了)的study发现不是这样的 paragraph2:这2人做了实验,分别在有strong的员工监督环境下和free from那个的环境进行,发现后者环境中 员工更倾向于cooperate。这个正好也是与这2个人早些时候的study符合的。2个研究人员认为,是比较强的制约与监督机制让员工tend to defect能回忆的就这么多了 可能还会有出入 见谅~~~ V2 by 小甜菜的宝宝(Q51)第一篇是监督员工那个,就是TQM压制员工导致员工不合作那篇。考题,文中一个expert说TQM使得员工更有ethics,expert被高亮,问后面反驳他的人会用自己实验的哪一个结果反对他。有点迷惑。背景文According to P. F. Drucker, the management philosophy known as Total Quality Management (TQM), which is designed to be adopted consistently throughout an organization and to improve customer service by using sampling theory to reduce the variability of a product's quality, can work successfully in conjunction with two older management systems. As Drucker notes, TQM's scientific approach is consistent with the statistical sampling techniques of the "rationalist" school of scientific management, and the organizational structure associated with TQM is consistent with the social and psychological emphases of the "human relations" school of management.However, TQM cannot simply be grafted onto these systems or onto certain other non-TQM management systems. Although, as Drucker contends, TQM shares with such systems the ultimate objective of increasing profitability, TQM requires fundamentally different strategies. While the other management systems referred to use upper management decision-making and employee specialization to maximize shareholder profits over the short term, TQM envisions the interests of employees, shareholders, and customers as convergent. For example, lower prices not only benefit consumers but also enhance an organization's competitive edge and ensure its continuance, thus benefiting employees and owners. TQM's emphasis on shared interests is reflected in the decentralized decision-making, integrated production activity, and lateral structure of organizations that achieve the benefits of TQM. Question #19. 196-01 (22144-!-item-!-188;#058&000196-01)The primary purpose of the passage is to(A) point out contradictions in a new management system(B) compare and contrast the objectives of various management systems(C) identify the organizational features shared by various management systems(D) explain the relationship of a particular management system to certain other management systems(E) explain the advantages of a particular management system over certain other management systems Question #20. 196-05 (22190-!-item-!-188;#058&000196-05)Which of the following best describes the relationship of the second paragraph to the first paragraph?(A) It presents contrasting explanations for a phenomenon presented in the first paragraph.(B) It discusses an exception to a general principle outlined in the first paragraph.(C) It provides information that qualifies a claim presented in the first paragraph.(D) It presents an example that strengthens a claim presented in the first paragraph.(E) It presents an alternative approach to solving a problem discussed in the first paragraph. Question #21. 196-06 (22236-!-item-!-188;#058&000196-06)According to the passage, the rationalist and human relations schools of management are alike in that they(A) are primarily interested in increasing profits(B) place little emphasis on issues of organizational structure(C) use statistical sampling techniques to increase profitability(D) are unlikely to lower prices in order to increase profitability(E) focus chiefly on setting and attaining long-term objectives -- by 会员 盐水柠檬 (2013/1/4 18:53:54)
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