OG36
第2段段首 为什么是not apparent to 第2段不是是第1段的一个例证么？为什么又说是not apparent to？我觉得应该是apparent to呀！大家给说说吧 迷茫啊！
The fact that superior service can generate a competitive advantage for a company does not mean that every attempt at improving service will create such an advantage. Investments in service, like those in production and distribution, must be balanced against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues. If a company is already effectively on a par with its competitors because it provides service that avoids a damaging reputation and keeps customers from leaving at an unacceptable rate, then investment in higher service levels may be wasted, since service is a deciding factor for customers only in extreme situations.提高服务不是总有效果
This truth was not apparent to managers of one regional bank, which failed to improve its competitive position despite its investment in reducing the time a customer had to wait for a teller. The bank managers did not recognize the level of customer inertia in the consumer banking industry that arises from the inconvenience of switching banks. Nor did they analyze their service improvement to determine whether it would attract new customers by producing a new standard of service that would excite customers or by proving difficult for competitors to copy. The only merit of the improvement was that it could easily be described to customers.
有人会？么
1段提出一种情况truth, 2段说，在银行业的一个例子上并非如此，因为下文讲到银行业服务的特点于别的行业不同....
再读读上下文吧
使劲读了一下发现,银行的例子虽然"not apparent",但还是遵循上文中提出的论断--提供服务有的时候并不怎么样.要不就不是truth乐~~~对么不知道
仔细读读吧
谁来解答下这个问题。。 not apparent 不带有否定的意思吗？
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