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标题: AI053 没想法，请大家帮忙 [打印本页]

作者: kelly19851001 时间: 2005-6-7 04:26
标题: AI053 没想法，请大家帮忙

53. “The term ‘user-friendly’ is usually applied to the trouble-free way that computer software moves people from screen to screen, function to function. However, the term can also refer to a government office, a library, public transportation, or anything designed to provide information or services in an easy, friendly way. Just as all societies have many striking examples of user-friendly services, so do they abound in examples of user-unfriendly systems.”

Identify a system or service that you have found to be either “user-friendly” or “user-unfriendly.” Discuss, from the user’s perspective, in what way the system either is or is not easy to use and explain the consequences or effect of such a system

谢谢大家

作者: judydongxueni 时间: 2005-6-7 08:01
1我们学校的食堂就十分不“人性化”，菜都没有贴出标价。服务质量比较差，设施不齐全等待时间特别长而且由于设计的问题经常有人加塞。
2究其根源主要是由于垄断经营没有竞争意识。于是才出现了上述的问题
3根据这种问题建议应该引入竞争机制让竞争促进食堂的进步提供“学生友好”的服务。

作者: judydongxueni 时间: 2005-6-7 08:03
不知道kelly有没有遇到一样的情况。

作者: kelly19851001 时间: 2005-6-7 19:02

身同感受

作者: smallball 时间: 2005-9-22 09:26

那学校医院也可以吗？

等待时间长，态度不好；总是给开廉价的药，总有老人或熟人加塞；诚然医院的人手紧，但应该多加管理，增设老人专用窗口，和学生分开

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