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发表于 2014-12-17 19:47:16
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Part II: Speed
Morale: a moving target
by Duane Dike | 08 Dec 2014
[Time2]
I can’t count the number of times I’ve heard people complain that “morale just isn’t what it used to be.” Pretty sad sentiment, but is it really possible that morale can get worse year after year? It reminds me of the story of grandma and her famous cookies: Grandma baked cookies with her special hand-me-down recipe for the grandkids for over 20 years, but with each batch she’d proclaim, “This batch isn’t as good as the last.” Well gee, grandma, after 20 years of steadily declining cookie quality, these things could kill me.
The reality, in either case, is that the conditions probably didn’t change all that much. Grandma’s cookies are most likely the same now as they were 20 years ago. Instead, it’s the expectation of the environmental conditions that changed. We humans bore easily. A sociological truism at the workplace: what is radical today is taken for granted tomorrow. What we think we know about morale is probably wrong, especially the black and white comparative that morale is either good or bad. Like most human feelings, morale is a moving target.
A Modern-Day Review: Morale
I love reading ancient leadership literature. (Ancient being anything written before 1939. Sorry, granny, don’t mean to suggest you’re ancient. And, to those of you who scoff at my more modern review of things like leadership and morale, I don’t mean to ignore the really ancient literature, but I can only cover so much in 1,000 words.)
Pre-WWII, morale was studied independently of other factors like productivity, workmanship, and turnover. A 1941 discourse on morale referred to it as a ‘deep-seated control of the energy that goes into action’. Heavy stuff (although I’m not really sure what it means).
[286 words]
[Time 3]
After the war, the need to understand what morale really was in the context of the workplace skyrocketed as ex-military personnel flooded factories in often less-than-stimulating assembly line jobs. Research methods became more sophisticated and the subject of morale was no longer discussed in relationship vacuums but explored in context of other factors, such as feelings of well-being, satisfaction, empowerment and freedom of thought.
What seems like second nature today was germinal then: that good morale correlates to positive results, physical and emotional well-being, and productive social relationships; bad morale correlates to reduced job effort, commitment and satisfaction, increased absenteeism and higher turnover. In reality, of course, workplace mood shifts back and forth between good and bad.
Morale and Productivity
Shortly after the war, when researches began to discover that bad morale was bad for business and good morale was good for business, they began testing ways to improve morale. The drivers of what we call good morale were thought to be working conditions like empowered workplaces, fair and ethical policies and, most importantly, supportive boss behavior. Leaders changed workplace conditions to push the power of group success and individual and group satisfaction.
Digging a little deeper, as morale changed from a subject matter all by itself to something more integrated with other factors, researchers broke it down to base categories of things like job demands, working conditions, communication, benefits, security, inter-personal relationships, confidence in leadership, and opportunity for growth. When morale is good, employees are predisposed to support each other and common goals.
[254 words]
[Time 4]
Maintaining Good Morale
What does all this mean for employees? Defining what morale is and isn’t and its relationship to other factors is all fine and dandy, but definitions alone add nothing concrete about keeping moods on the positive side of the happiness graph. After all, as we learned earlier, grandma’s cookies are apparently never as good as the last batch.
What’s going on with the never ending battle for good morale is a human predisposition to study the negative. We look for things that aren’t working. We don’t see the 25 beautiful rose bushes in the yard. Instead, our minds focus on the one dead plant. Instead of focusing on what makes bad, bad, we should spend more effort discovering how good becomes good and aim to spread that knowledge elsewhere. Spend time with the exceptional employees, learning what makes them tick and see if anything you learn can be spread to others. Help them develop their talents so others may see.
Boss Behavior: A Mantra
Now, I return to my mantra, all this talk about morale boils down to one primary factor: boss behavior. Boss behavior is what establishes culture, and the best cultures for morale are friendly, supportive, collaborative and fun. Bosses need to test common knowledge, to try new things, and to look at the workplace from their employees' frames of reference. They need to walk the floors, to hang where the people hang, to envision the world from worker perspectives.
Sorry, there’s no such thing as ‘X easy steps to effective leadership’. Leadership is an endless analysis of the constant ebb and flow of the emotional and social signals of co-workers and employees. Listen to the real messages coming from the ranks to keep those cookies as fresh and tasty as ever.
“Morale and attitude and fundamentals to success.” [Bud Wilkinson, coach and broadcaster].
[309 words]
Source: Management Issues
http://www.management-issues.com/opinion/6989/morale-a-moving-target/
Go With Your Gut: How to Use Your Intuition to Succeed in Business
by Lewis Howes | 15 Dec 2014
[Time 5]
Steve Jobs called intuition “more powerful than intellect.” Albert Einstein called it the sacred gift. Some of the most important partnerships, products and theories are born from the instinctive feeling of intuition.
The more you exercise this sixth sense that’s available to each of us, the more successful you will become. You can avert catastrophes before they arise and increase your effectiveness.
There are many signs that your intuition is talking to you. In any given situation, you can experience nagging thoughts and feelings of suspicion, anxiety, doubt, curiosity or wonder. Your body has signals like goose bumps for inspiration or a churning stomach when something is off.
The biggest indicator of an intuitive person is that they listen to and heed the signs his or her intuition is giving. Intuition is what sets apart the brilliant from the average.
Here are five ways you can cultivate your intuition:
1. Follow your vision.
Your vision is the essence of your legacy, your “why” and your purpose. When you craft a meaningful and encompassing vision for your life, your business and your world, you can use it as a map for years to come.
If you use it, your vision will show you what is in alignment in your life and what is not. Visualize the outcome of your actions.
2. Be mindful.
When you are mindful, you hear and listen to your intuition better because you are aware of your body's signals and you act quicker. Rather than thinking about what is next or what happened yesterday, you can be in the now, which is much more effective.
The more you are in the moment and present, the more time you will have. Meditation is an extension of mindfulness. It clears your mind of clutter and enables you to hear the small voice of your intuition.
[306 words]
[Time 6]
3. Trust your gut.
Donald Trump admits, "I've built a multi-billion empire by using my intuition."
Before my dad left for a three-week trip to New Zealand in 2005, I asked him not to go. I didn't know why, but something just didn't feel right about it. My sister Heidi had a hunch, too. It turned out that my father was in a near-fatal car accident that left him with severe brain injuries. We didn't know then just how accurate our intuition about his tragic trip was.
Now, if a business or life decision doesn’t feel right, I trust my gut.
4. Pay attention to your dreams.
Our subconscious (or soul, if you will) is often the voice of our truest and highest self. It speaks to us in dreams with symbols. You can even ask your dreams for answers to specific questions and keep pen and paper by your bed to record what comes.
At night our dreams show us important clues. Harriet Tubman relied on her dreams to lead 300 slaves to safety. Einstein dreamed many of his theories. By tuning into your dreams and learning to interpret your personal symbols and emotions, you will also become more intuitive.
5. Tune in to synchronicity.
Listen to the cues your body gives you. Is there a burning sensation in your chest? Do you have butterflies in your stomach? Goose bumps? Did you see the same book title three times in a row? What is the song on the radio saying to you? Maybe you watched a movie and the main character seems to be speaking directly to your life.
There is a whole thread of messages and activity going on in the world just beneath the surface. If you tune into the little details, you may just find your way to answers you never expected.
If you’ve never put much stock in the power of intuition, you’ll be in for a pleasant surprise when you start to pay attention. Things that used to seem elusive will start to present themselves as opportunities. You’ll be able to make quick decisions that you don’t second guess. You’ll gain confidence and peace of mind.
[362 words]
Source: Entrepreneur
http://www.entrepreneur.com/article/240837
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